“Our home was not comfortable in the winter between the upstairs and basement. Best HCE made cost effective suggestions to improve duct work and did a great job! The employee was very thorough and was helpful to explain all changes that were made.“
Google Reviews
Need electrical work done? Call Tom at Best! He's, wait for it...the BEST! Came in, took his time figuring out what was actually going on and was great about explaining it all to me. He even found a breaker in a creepy attic crawl space that our home inspector hadn't seen. Fast, thorough and knowledgeable with a great bedside manner (kept this new homeowner calm and informed). Tom at Best. He's the best.
Dave is great too (electrical).
Also, Chris (for the HVAC) he's awesome as well. Yea...we've had some stuff happen in the last two weeks—but Best has us covered :)read more
Katie Hayward
14:52 08 Aug 18
Dennis was awesome. He came out to work on my AC unit. He was very thorough and explained everything he was doing! He even obliged my kids when they had questions!read more
Nathan Geurkink
17:55 13 Aug 18
I had Best out last year to fix my furnace for my home warranty company. And they arrived within a day to fix it.
So my ac went out a week ago and the home warranty sent another company that showed up a week later and could not fix my ac. So I requested to have Best come back. And once again they were right out and fixed the problem.read more
gretchen schultz
00:24 28 Jul 18
Fantastic group of people!! Our A/C went out three days before my fathers funeral, we had our entire family in town, and it was HOT out. I called BEST and they had a new A/C installed the day before the funeral and the BEST part they didn't press me for money to pay they said we will give you a call in about a week to settle things up!! Now my friends that is service above and beyond!! Thanks Garett and everyone else that helped us out.read more
Barbara Hutchinson
21:58 30 Aug 18
The technicians were friendly. They kept us updated about the progress of the installation. We enjoyed the interaction. When the installation was finished, the only evidence of the work they left behind was the air conditioning.read more
Mary
12:50 28 Aug 18
Best Heating, Cooling, and Electric was fabulous. Our ac went out in the hottest week in August. They were able to come out within 48 hours, serviced our unit, replaced a bad capacitor and had it cooling in no time.
Dennis was our technician and he was great. He was friendly, answered my questions, and showed me we were getting the right temperature drop before he left.
Great experience with a great company.read more
Jeremy Nash
00:17 03 Sep 18
Best Heating Cooling & Electric installed a new A/C unit and furnace this summer at our business. They were very professional and courteous, as well as quickly responsive to any questions we had. We are very happy with the new unit and the A/C worked perfectly this HOT summer. I would highly recommend Best for service as well as new installs.read more
Derek Nyvold
15:18 05 Sep 18
Excellent job! Dennis was very thorough and got my air conditioning back up and running. Left no mess behind and was very personable. I recommend Best highly.read more
Jay Casmirri
12:54 17 Sep 18
James M. provided a fall furnace check, quieted the noisy furnace start-up, got the humidifier ready, and made sure the furnace was in top working order. BEST has provided all HVAC services at our house for 17 years and we have been satisfied with their work each time.read more
Roger
03:01 17 Oct 18
Dennis at best heating and cooling did a fantastic job. He was professional, personable, and extremely thorough with his work!!! Would definitely recommend him!!read more
Yael Naggar
00:43 03 Oct 18
We switched to Best a few years ago when we moved into a new house and have been pleased with every visit, including the fall check up we had today with James M who even took a few minutes to help calm down and socialize a little rescue puppy we recently adopted. Our last provider answered every call we made, which was plenty because the furnace they had sold us kept malfunctioning, with a nauseating "How can we make your day better today." Best, meanwhile, simply gets the job done with no pretense. Definitely recommend them if you want service rather than platitudes.read more
Michael Keller
16:25 24 Oct 18
I have come to know Best H & C thru my last two home warranties as they are the choice company these warranty companies choose...and now I understand why … although it takes a little more patience in setting up an service call thru the warranty (by internet) once they are notified … of your call, Service was prompt and concise. Dennis was my technician and he was great! He was polite, professional and informative! And I will call on him again in the spring. Thank-you from Becky B, Clive, Iowa service date 11/30/18read more
Becky Backstrom
13:26 07 Dec 18
We received great service from BEST. Dennis was great help. He fixed our furnace quickly and then explained to me what it is we can do to help it run more smoothly. I appreciate him taking the time to talk to me about what we can do to prevent future problems. Thanks Dennis!read more
Christopher Wright
17:58 09 Dec 18
I hand had then out twice to my house once this spring when myAC was not working correctly and they did a job of correcting the issue. They were honest about the problem and the cost to correct it was very reasonable. I then had then out this fall to check and service my furnace and again they were spot on. I would recommend then if you are in need of HVAC service. They are honed and fair and the service personal are very friendly and will explain what the issues are and what your options are..... Thank youread more
Mark Dershem
00:36 31 Dec 18
Phenomenal team! We utilized BEST to replace our old AC/heat - professional team that worked to educate us every step of the way! Highly recommend!read more
Kim Dewey
21:53 01 Jan 19
The week before our house sale was finalized, the central air went out. Best took care of it on very little notice so that the sale could go through. Very happy!read more
Julianne Lawrence
21:38 04 Feb 19
Tim W was a true professional! Everything was just right.
Jack Cooper
14:46 05 Jun 19
Our AC went out within the first 2 weeks of our townhome we purchased. We were assigned Best through our HSA home warranty. They called us that very same day we filed a claim and scheduled an appointment. Super friendly customer service on the phone, and the tech we had fixed our issue and was also very friendly. Great people to work with!read more
Jared Leeper
18:59 05 Jun 19
Very thorough. Went ahead and checked everything out to make sure there weren’t any other problems even though the original issue was an easy fix. Tim was very friendly and very thorough. Appreciate that.read more
hspoon2645
20:02 07 Jun 19
Our air conditioner quit and American Home Shield sent Best Heating Cooling and Electric to answer our call. Best sent Tim to service our call. He was knowledgeable and able to answer my questions. Quick, efficient very professional and had our air conditioner up and running in no time. The next time I have HVAC work, I'll call Best Heating Cooling and Electric. Thanks guys!read more
David Andrews
23:25 07 Jun 19
Dennis was great! He found and fixed our problem immediately, showed me how to fix it in the future, and gave me other hands on maintenance tips.read more
Jason Zeliadt
14:49 15 Jun 19
My technician was Tim Walton. My experience was wonderful. Not only was he friendly, he seemed to really know is job he kept me apprised of the possible costs involved and it actually came to less. I would highly recommend Tim and Best Heating, Cooling & Electric to anyone who needs their a/c repaired.read more
J.Street Yarns
21:11 15 Jun 19
American Home Shield contacted BEST for my air conditioner problem. Within three days...Dennis came out per appointment and was detailed in his diagnosis. Now just waiting for AHS to o.k. the fix.read more
Kathryn Morris
17:47 21 Jun 19
I was very happy to have Best assigned by my home warranty. Dennis came out to my property twice and was extremely helpful on both visits, both in diagnosing the problem and helping set up the system. Jason in the office was informative throughout and very responsive. My installer, Jim, did a great job and made sure everything on his side was completed to my satisfaction before he left.read more
B K
02:21 24 Jun 19
Wonderful service with a smile! Friendly while getting right to work and to the point. My house is no longer 90 degrees and sweltering inside! While our home warranty company assigned Best Heating, Cooling and Electric to us through no choice of our own, this worked out great and we would definitely hire again.read more
Elisabeth Brunk
16:20 05 Jul 19
Very thorough. Went ahead and checked everything out to make sure there weren’t any other problems even though the original issue was an easy fix. Tim was very friendly and very thorough. Appreciate that.read more
hspoon2645 .
20:02 07 Jun 19
Dennis was awesome! It was such a relief to deal with someone who not only was knowledgeable and efficient, but who was a man of integrity. He solved my problem quickly and took time to answer any and all questions. I will only use BEST for now on.read more
Allison westbay
17:04 09 Oct 19
Technician did a good job. He was on time and professional. There was a call back because of a bad electrical connection. On the second visit he was actually early. Thanks Dennis Yeayer.read more
Chris Tague
22:56 01 Aug 18
