This section of our web site helps you understand how HVAC products work, including Hybrid Systems, Central Air, Heat Pumps and Air Handlers.

What is covered in my warranty?

All of our HVAC products come with a written limited warranty on parts and labor. This warranty states that a replacement part will be furnished for any part of the product that fails in normal use and service during the applicable warranty period specified in accordance with the warranty’s terms.

Why should I replace my existing heating or air conditioning system?

Certain telltale signs indicate it’s time to consider replacing heating and cooling equipment, or improving the performance of your overall system. It may be time to call a professional contractor to help you make a change if:

Your heat pump or air conditioner is more than 10 years old.
Consider replacing it with a unit that has earned the ENERGY STAR label. Installed correctly, these high-efficiency units can save up to 20 percent on heating and cooling costs.

Your furnace or boiler is more than 15 years old.
Consider replacing with an ENERGY STAR qualified furnace, which is 15% more efficient than a conventional furnace. If you have a boiler, consider replacing with an ENERGY STAR qualified boiler that is 5% more efficient than a new, standard model.

Your equipment needs frequent repairs and your energy bills are going up. – Your cooling or heating equipment my have become less efficient.

Some rooms in your home are too hot or too cold uneven air flow. – Improper equipment operation, duct problems or inadequate insulation could be the cause.

No one is home for long periods of the day and you do not have a programmable thermostat. – Install a programmable thermostat or have a good contractor install one and instruct you on its use — to start saving energy and money while they’re away or sleeping.

Your home has humidity problems. – Poor equipment operation, inadequate equipment, and leaky ductwork can cause the air to be too dry in the winter or too humid in the summer.

Your home has excessive dust. – Leaky ducts can pull particles and air from attics, crawl spaces and basements and distribute them throughout your house. Sealing your ducts may be a solution.

Your heating or cooling system is noisy. – You could have an undersized duct system or a problem with the indoor coil of your cooling equipment.

Your score on the Home Energy Yardstick is below five. That means your energy use at home is above average and you’re probably paying more than you need to on energy bills.

Get your Energy Star Home Energy Yardstick here.

How expensive are air conditioning and heat pump systems?

Many factors affect the cost of a heating or air conditioning system, including the size of your home, the type and condition of the ductwork installed and accessories you might need such as a thermostat or an electronic air cleaner. We have a complete range of systems and accessories available to meet all your needs, including your financial ones! We are happy to assist you in finding the right system to meet not only your comfort needs but also your household budget. (CONTACT US)

How do I select the right heating/cooling systems?

First, make sure the unit is properly sized. We will provide a load calculation for your home. Also ask our technician to provide an energy analysis to determine operating cost. Next, consider any comfort issues in the home. Some products can reduce air stratification and uneven temperatures from room to room. If you have allergies, an indoor unit with an ECM motor will allow you to circulate the air in your home continuously while filtering the air for about the same cost as operating a standard light bulb. Finally, know your budget parameters and the efficiency of the system being proposed. Does the system offer a payback? In other words, will the monthly savings over time offset the cost of the new unit or efficiency option being considered?

What us involved in replacing an old system?

Aside from the placement of the new equipment, our technician will inspect several items and make a determination of whether or not these items need to be supplied or replaced. Some of the items include: ductwork, insulation, refrigerant piping, electrical service, wiring, thermostat, condensate piping, flue piping, flue terminations, chimney liner, slabs, filter, driers, registers, grills, drain pans and evaporator coil.