Best Heating, Cooling & Electric replaced a forced fed furnace for us. The technician knew exactly what needed to be done and revamped the heating ducts perfectly. They removed the old huge furnace and all the old ducts and cleaned up when they were done. We were extremely happy with the work they did for us.
Super Group of people!!! I have used BEST for approximately 15 years for my heating, air conditioning and electrical problems. They are always super nice and friendly. They do honest work at honest prices simply put!
Our furnace went down of course when it is the coldest outside. We called BEST based on previous online reviews we read. From the scheduling of my repair all the way until it was all fixed everyone involved was super nice, explained everything to us before any repairs were made. The BEST part was they didn’t try to sell me anything I did not need. Thanks for everything!!!!
We had 3 estimates and BEST was by far the easiest company to work with during the estimate process. BEST was not the cheapest (only $324 higher) but was much easier to work with and seemed to really care. BEST showed up on time to estimate, the day they installed our new system and when them came back to do a follow-up and orientation on the system. BEST gave me a price immediately in writing. We had to wait 3 days for one company to email me a quote. The other company was 45 minutes late to the estimate and did not call us! BEST financed for 18 months without any interest. Me and my husband both feel we received more value for what we paid for. Highly Recommend!!
Need electrical work done? Call Tom at Best! He's, wait for it...the BEST! Came in, took his time figuring out what was actually going on and was great about explaining it all to me. He even found a breaker in a creepy attic crawl space that our home inspector hadn't seen. Fast, thorough and knowledgeable with a great bedside manner (kept this new homeowner calm and informed). Tom at Best. He's the best.
Dave is great too (electrical).
Also, Chris (for the HVAC) he's awesome as well. Yea...we've had some stuff happen in the last two weeks—but Best has us covered :)read more
14:52 08 Aug 18
Dennis was awesome. He came out to work on my AC unit. He was very thorough and explained everything he was doing! He even obliged my kids when they had questions!read more
17:55 13 Aug 18
I had Best out last year to fix my furnace for my home warranty company. And they arrived within a day to fix it.
So my ac went out a week ago and the home warranty sent another company that showed up a week later and could not fix my ac. So I requested to have Best come back. And once again they were right out and fixed the problem.read more
00:24 28 Jul 18
Fantastic group of people!! Our A/C went out three days before my fathers funeral, we had our entire family in town, and it was HOT out. I called BEST and they had a new A/C installed the day before the funeral and the BEST part they didn't press me for money to pay they said we will give you a call in about a week to settle things up!! Now my friends that is service above and beyond!! Thanks Garett and everyone else that helped us out.read more
21:58 30 Aug 18
The technicians were friendly. They kept us updated about the progress of the installation. We enjoyed the interaction. When the installation was finished, the only evidence of the work they left behind was the air conditioning.read more
12:50 28 Aug 18
Best Heating, Cooling, and Electric was fabulous. Our ac went out in the hottest week in August. They were able to come out within 48 hours, serviced our unit, replaced a bad capacitor and had it cooling in no time.
Dennis was our technician and he was great. He was friendly, answered my questions, and showed me we were getting the right temperature drop before he left.
Great experience with a great company.read more
00:17 03 Sep 18
Best Heating Cooling & Electric installed a new A/C unit and furnace this summer at our business. They were very professional and courteous, as well as quickly responsive to any questions we had. We are very happy with the new unit and the A/C worked perfectly this HOT summer. I would highly recommend Best for service as well as new installs.read more
15:18 05 Sep 18
Excellent job! Dennis was very thorough and got my air conditioning back up and running. Left no mess behind and was very personable. I recommend Best highly.read more
12:54 17 Sep 18
James M. provided a fall furnace check, quieted the noisy furnace start-up, got the humidifier ready, and made sure the furnace was in top working order. BEST has provided all HVAC services at our house for 17 years and we have been satisfied with their work each time.read more
03:01 17 Oct 18
Dennis at best heating and cooling did a fantastic job. He was professional, personable, and extremely thorough with his work!!! Would definitely recommend him!!read more
00:43 03 Oct 18
We switched to Best a few years ago when we moved into a new house and have been pleased with every visit, including the fall check up we had today with James M who even took a few minutes to help calm down and socialize a little rescue puppy we recently adopted. Our last provider answered every call we made, which was plenty because the furnace they had sold us kept malfunctioning, with a nauseating "How can we make your day better today." Best, meanwhile, simply gets the job done with no pretense. Definitely recommend them if you want service rather than platitudes.read more
16:25 24 Oct 18
I have come to know Best H & C thru my last two home warranties as they are the choice company these warranty companies choose...and now I understand why … although it takes a little more patience in setting up an service call thru the warranty (by internet) once they are notified … of your call, Service was prompt and concise. Dennis was my technician and he was great! He was polite, professional and informative! And I will call on him again in the spring. Thank-you from Becky B, Clive, Iowa service date 11/30/18read more
13:26 07 Dec 18
We received great service from BEST. Dennis was great help. He fixed our furnace quickly and then explained to me what it is we can do to help it run more smoothly. I appreciate him taking the time to talk to me about what we can do to prevent future problems. Thanks Dennis!read more
17:58 09 Dec 18
Technician did a good job. He was on time and professional. There was a call back because of a bad electrical connection. On the second visit he was actually early. Thanks Dennis Yeayer.read more